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Turnaround time and delivery of goods

1. Time (time taken for processing the order)

Usually the processing times of the order are of 24-48 working hours excluding Saturday and Sunday. This depends on the chosen payment method: orders placed with Credit/debit card, PayPal and Mark entrusted to the carrier within 24-48 hours carrying out; orders placed with Bank Transfer, will be entrusted to the carrier only after the actual view on account of the transfer (in this case the timing will depend on the credit date).

2. delivery of goods (time taken by the courier for delivery)

The goods will be sent via courier DHL or GLS, and delivered within an average time of 1/3 working days following the date of shipment.

The average delivery couriers are as follows:

  • Shipping on the Peninsula: 1/2 days from assignment of parcel to the courier
  • Shipping major islands (Sardinia, Sicily): 2/3 days from assignment of parcel to the courier
  • Shipping on smaller islands (Capri, Ischia, Elba, Lampedusa, Pantelleria, etc.): 3/5 days from assignment of parcel to the courier
  • Shipping to Europe with DHL 1/2 business days from the award of the parcel to the courier.

The Shipping costs are as follows:

  • €9 Italy except Islands
  • €12 Islands
  • €22 Europe
  • If unmarked it costs €8 (Vivek only for deliveries in Italy).

The delivery times indicated are estimates that are based on the average time currently employed and are provided for guidance purposes only, without taking any commitment or guarantee of respect of the same by "cellularishop".

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3. Terms of delivery

Shipments avvengonoTramite Courier (Gls for Italy, DHL for foreign shipments).
Upon delivery of the goods by the carrier, the customer must check:
• the number of packages delivered corresponds to what is indicated in the transport document;
• the packaging is not damaged, nor wet or otherwise altered.

Any damage to the packaging and/or the product or the mismatch in the number of items or instructions must be immediately notified, by writing "ACCEPTED SUBJECT" on the courier's delivery receipt stating "WHY" this reserve (Eg. I agree with reserve because the package is damaged).
In the event that the package is intact upon delivery You cannot sign with "SUBJECT TO INSPECTION " delivery receipt.
Once signed the document courier, the customer may not make any objection about the appearance of the delivered goods. The carrier is also responsible for the delay in delivery of the goods to the recipient.
cellularishop, for the cases mentioned above, must be considered to be exempt from all liability for any loss or damage (damage) of the goods from the moment it is delivered without reservations to the carrier for transportation.
Any problems concerning the physical, correspondence or completeness of the goods received must be reported to the carrier.

For each complaint to the carrier, the customer assumes full responsibility for the statements. The customer from receiving the damaged goods or ask the valet to the carrier has exclusive and direct action against the carrier.